The Power of Liking

The Social Psychological Reason We Should Emphasize Customer Service at Universities and Colleges Robert Cialdini, a well-known psychology and marketing professor, published a popular book called Influence: The Psychology…

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Go or No?

How Much Convenience Is Your Privacy Worth? ©Amazon  There’s webrooming (researching a product online before buying in a store); there’s showrooming (viewing a product in a store and then…

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The Good Kind of Going Viral

               In marketing, “going viral” usually means that you did something very right. You made a piece of content that was so shareable that your audience shared it to…

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